OceanSpin Privacy Policy

At OceanSpin, we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.[1][2]

Information We Collect

We collect personal information such as your name, email address, date of birth, and payment details when you register an account, make deposits, or contact support. We also gather usage data including IP address, device information, and browsing activity to enhance our services. Sensitive information like financial details is collected only with your consent or as necessary for lawful purposes. All collection occurs by fair and lawful means, primarily directly from you.[1][2]

How We Use Your Information

We use your personal information to provide and manage your account, process transactions, and deliver gaming services. It enables us to personalise your experience, send promotional communications (with opt-out options), and improve our platform through analytics. We may use data for compliance with legal obligations, fraud prevention, and verifying your identity. Usage is limited to the primary purpose of collection or related secondary purposes you would reasonably expect.[1][2]

Information Sharing

We do not sell your personal information. We may disclose it to service providers for payment processing, hosting, or analytics, ensuring they comply with APPs. Disclosure occurs if required by Australian law, court order, or to protect our rights. We may share with overseas recipients in countries including Anjouan, as specified in our APP privacy policy.[1][2]

Data Security

We implement reasonable security measures including encryption, firewalls, and secure servers to protect your personal information from misuse, loss, or unauthorised access. Access is restricted to authorised personnel only on a need-to-know basis. We regularly review and update our practices to address emerging threats. Despite these measures, no system is completely secure, so we cannot guarantee absolute protection.[1][2]

Your Rights

Under the APPs, you have the right to access, correct, or request deletion of your personal information held by us. You may opt for anonymity or pseudonymity where practicable, except where required by law. To exercise these rights or complain about a breach, contact us; we will respond within a reasonable period. Our APP privacy policy details complaint procedures.[1][2]

Cookies and Tracking

We use cookies and similar technologies to track usage, personalise content, and analyse site performance. You can manage cookie preferences through your browser settings. Our cookies policy provides full details on types used and opt-out options.[1]

Contact Us

For privacy concerns, access requests, or complaints, please contact our Privacy Officer. We will acknowledge receipt and handle your inquiry promptly.

[email protected]